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Privacy Policy

How we collect, use, and protect your information

Last updated: December 2025

BestChips.com.au ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestchips.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide when you:

  • Fill out our contact form
  • Subscribe to our newsletter (if applicable)
  • Participate in surveys or promotions
  • Leave comments on our articles

This information may include your name, email address, and any other information you choose to provide in your message.

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view on our Site
  • Time and date of your visit
  • Time spent on pages
  • Other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small data files placed on your device that help us improve your experience and our services.

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
  • Advertising Cookies: Used to deliver relevant advertisements (e.g., Amazon Associates)

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Improve and optimise our Site and content
  • Analyse usage patterns and trends
  • Send you updates and marketing communications (with your consent)
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

Affiliate Links and Third-Party Services

Our Site participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on affiliate links and make purchases, Amazon may collect information about your transaction.

We may also use third-party services such as:

  • Google Analytics: For website traffic analysis
  • Google Search Console: For search performance monitoring

These third-party services have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our Site
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications
  • The right to lodge complaints with the Office of the Australian Information Commissioner

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: